Shipping & Returns
Shipping & Returns Policy
Last Updated: July 12, 2026
This Shipping & Returns Policy applies to all orders placed through DisharyTech.com, operated by The IT Partz LLC ("DisharyTech," "we," "us," or "our"). Please read this policy carefully before placing an order.
Shipping
Carrier and Methods
We ship all orders via FedEx and offer all available FedEx shipping methods at checkout, including but not limited to FedEx Ground, FedEx Home Delivery, FedEx Express Saver, FedEx 2Day, and FedEx Standard/Priority Overnight. Available methods and transit times will be presented during checkout based on your delivery address.
Free Shipping
We offer free shipping via FedEx Ground on orders shipping within the mainland United States (the contiguous 48 states). Expedited shipping methods are available at checkout for an additional cost.
Free shipping does not apply to shipments to Alaska, Hawaii, U.S. territories, or international destinations. Please contact us for shipping rates outside the mainland United States.
Order Processing
Orders are processed and shipped once payment has been verified. Please refer to individual product listings or your order confirmation for estimated processing and delivery times. Delivery dates provided by FedEx are estimates and are not guaranteed by DisharyTech.
Risk of Loss
Title and risk of loss for all products pass to the customer upon delivery of the product to FedEx.
Returns
We want you to be satisfied with your purchase. If you need to return an item, please review the terms below.
Return Window
You have 30 days from the order date to return an eligible item.
- You must submit a Return Merchandise Authorization (RMA) request within 15 days of the order date.
- The returned item must arrive at our facility within the 30-day return window.
- If either deadline is missed, the RMA will be considered void, and the item will not be eligible for return, refund, or exchange.
To initiate a return, please contact us at sales@disharytech.com or +1 (310) 910-1236 to request an RMA before sending any item back. Items returned without a valid RMA may not be accepted.
Return Shipping Costs
Customers are responsible for the cost of return shipping. DisharyTech does not cover or reimburse return shipping costs, except in cases where the return is due to our error (see below).
Restocking Fee
- A 25% restocking fee applies to returns of working, undamaged items when the return is due to customer error or fault (e.g., ordered the wrong part, no longer needed, incompatible with customer's system).
- A restocking fee will also apply if the warranty seal has been broken on the returned item.
- If the return is due to our error (e.g., wrong item shipped, defective item, or a fulfillment mistake on our part), we will issue a full refund, including original shipping charges where applicable, with no restocking fee.
Return Condition Requirements
Returned items must be in their original condition, including all original packaging, accessories, manuals, and components, unless the return is due to a defect or our error. Items showing signs of damage, misuse, or a broken warranty seal (where not due to our error) may be subject to the restocking fee described above or may be denied return eligibility, at our discretion.
Refunds
Once a returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method, less any applicable restocking fee and excluding return shipping costs, within a reasonable timeframe following inspection.
Non-Returnable Items
Certain items may be marked as final sale or non-returnable at the time of purchase. Please refer to the specific product listing for details.
Damaged or Incorrect Shipments
If your order arrives damaged or you receive an incorrect item, please contact us within 15 days of the order date so we can resolve the issue promptly. In these cases, no restocking fee will apply and we will cover the cost of return shipping.
Contact Us
For shipping questions, return requests, or to obtain an RMA, please contact us:
The IT Partz LLC DBA DisharyTech.com
30 N Gould Street, Ste R
Sheridan, WY 82801
United States
Phone: +1 (310) 910-1236
Email: sales@disharytech.com